With the arrival of scorching summer days, the usage frequency of water and waste vehicle types increases in high-temperature environments. There is also a greater demand for timely cooling of vehicle air conditioners, and the impending rainy season requires vehicles to maintain stable operating conditions. To ensure worry-free vehicle operations and optimize product upgrades through after-sales services, Yiwei has launched the “Moving Forward with Gratitude” summer door-to-door tour service for premium customers in the Sichuan region. Yiwei’s door-to-door tour service has expanded from Chengdu to premium customers throughout Sichuan, covering a wider range and providing more comprehensive services.
Yiwei’s professional after-sales service team provides door-to-door tour services, saving users time and energy by eliminating the need for them to visit repair stations themselves. A comprehensive inspection of users’ vehicles is conducted, including but not limited to the air conditioning system, power system, vehicle appearance, electric systems, and operational components, ensuring that vehicles can operate normally in the high temperatures of summer. Free repair or replacement services are provided for any component wear or damage discovered during the inspection process.
The door-to-door tour service team also provides users with vehicle guidance and safety training. Summer vehicle guidance helps users better cope with sanitation operations and driving challenges in high-temperature weather. Safety training includes key points such as charging precautions, parking, driving, and emergency handling in hot weather, enabling drivers to promptly and effectively resolve sudden situations and ensure safe and efficient operations.
In addition to providing professional and meticulous services, the door-to-door tour service team also conducts satisfaction surveys with customers at this time, sincerely collecting their opinions and thoroughly exploring their underlying needs and expectations. By using customer feedback, we can promptly identify shortcomings in services and provide important reference points for optimizing vehicle functions, upgrading models, and more. We will fully utilize this data to continuously innovate and meet the diverse needs of our customers.
In response to the sweltering challenges faced by sanitation workers in summer, Yiwei has implemented a series of care measures, providing cooling tools such as water bottles, hats, towels, and fans to help them beat the heat while silently guarding the cleanliness of the urban environment.
During this summer door-to-door tour service activity, Yiwei plans to visit over 70 customers in the Sichuan region and inspect and maintain nearly 200 vehicles. We hope to provide users with convenient and efficient service experiences through door-to-door tour services, demonstrating our deep attention to customer needs and our continuous pursuit of service and quality. Yiwei will continue to strive to comprehensively improve all aspects of our services and create a better vehicle usage experience for our customers.
Contact us:
yanjing@1vtruck.com +(86)13921093681
duanqianyun@1vtruck.com +(86)13060058315
Post time: Jun-13-2024
